Tay­lor and Fran­cis online will be down for sched­uled main­te­nance Mon­day Octo­ber 29 from 7:00 a.m. until noon PDT.

This out­age includes T&F jour­nals, ebooks, and ref­er­ence resources: Europa World Plus, Rout­ledge Reli­gion online, CRC CHEM­net­BASE, CRC ENGnet­BASE, and Ency­clo­pe­dia of library and infor­ma­tion science.

Dear ERIC Community,

In early August we dis­cov­ered that sen­si­tive per­son­ally iden­ti­fi­able infor­ma­tion
appeared in some full text doc­u­ments con­tained in the ERIC col­lec­tion.
Specif­i­cally, social secu­rity num­bers and other highly sen­si­tive infor­ma­tion
were found in mul­ti­ple doc­u­ments and in a way that could not eas­ily be iso­lated.
For that rea­son, we had to tem­porar­ily dis­able access to many full text documents.

Although these doc­u­ments had been pub­licly avail­able in micro­fiche for many
years, the advent of Inter­net search engines has made it eas­ier to find this
infor­ma­tion. Our num­ber one con­cern is to ensure that any full-text doc­u­ments we
pro­vide do not vio­late any individual’s pri­vacy. We believe that if any of us
were to have our pri­vacy com­pro­mised by an ERIC doc­u­ment, we would want the same
consideration.

We are seek­ing to restore access to doc­u­ments as soon as pos­si­ble. In order to
restore access to ERIC, we have to check every doc­u­ment to see if it con­tains
per­son­ally iden­ti­fi­able infor­ma­tion. Due to the qual­ity of many of the
doc­u­ments, a large por­tion of the search has to be done by hand. This is a large
under­tak­ing and we are in the process of hir­ing a team to help restore access in
a fast and respon­sive man­ner. We hope to get this team in place by late
Sep­tem­ber and releas­ing large num­bers of ERIC doc­u­ments by the end of Octo­ber.
We will con­tinue to release doc­u­ments after that point on a rolling basis.

To min­i­mize the bur­den on our users, we will pri­or­i­tize search­ing the doc­u­ments
that users request. If you would like to request a PDF to be returned online,
please email ERICRequests@ed.gov with the record num­ber (such as ED263102).
Doc­u­ments will be returned on a rolling basis and may take sev­eral weeks, but we
are work­ing as fast as possible.

We are sorry for the incon­ve­nience and want to thank you for bear­ing with us
through this unex­pected delay.

The ERIC Team