Arriv­ing back at my desk at 1:30 after a deli­cious lunch and almond bub­ble tea, I noticed quite a few tick­ets in my queue that all had a sub­ject line akin to “OMG SERVER SLOW!!!! ?!??!!?!! DEPTS SLOW!” Check­ing my email, I noted a few alerts from our ser­vice cen­ter about slow web­site response times,… Read More