There are two required textbooks for this course. Readings from these books will be assigned weekly. Details are on the course Schedule page.
These books are available from the UW Bookstore and also can be accessed without charge from the UW Library online at the links indicated below.
- Tullis, Tom, and Bill Albert. 2008. Measuring the User Experience: collecting, analyzing, and presenting usability metrics. Amsterdam: Elsevier/Morgan Kaufmann.
- Rubin, Jeffrey, and Dana Chisnell. 2008. Handbook of Usability Testing: how to plan, design, and conduct effective tests. Indianapolis, Ind: Wiley.
Other books you may find useful, although there are no assigned readings from them:
- Courage, Catherine, and Kathy Baxter. 2004. Understanding Your Users: a practical guide to user requirements methods, tools, and techniques. San Francisco, CA: Morgan Kaufmann Publishers.
- Goodman, Elizabeth, Mike Kuniavsky, and Andrea Moed. 2012. Observing the User Experience: a practitioner’s guide to user research. Waltham, MA: Morgan Kaufmann.
Required supplemental readings can be downloaded below and are also referenced from the Schedule page.
- Beyer and Holtzblatt: Contextual Inquiry
- Boren and Ramey: Thinking Aloud
- Bruun, et al: Let Your Users Do the Testing
- Dray and Siegel: Penny-Wise, Pound-Wise
- Drexel University: Cognitive Walkthrough
- Dumas: How Many Participants
- Dumas: Usability Testing Methods
- Faulkner: Beyond the Fve-User Assumption
- Gould and Lewis: Designing for Usability
- Greenberg and Buxton: Usability Evaluation Considered Harmful
- Hafner: Wanted by the Police
- Kanter, et al: Organizing Qualitative Data from Lab and Field
- Krug: Usability Testing on 10 Cents a Day
- Nielsen: Usability Engineering
- Rosenbaum: Usability Evaluations Versus Usability Testing
- Salvador, et al: Design Ethnography
- Scott: Is Usability Obsolete?
- US Government: Usability Testing
- Weiss: Learning From Strangers
- Wilson: Usability Techniques