Peer health communities offer a broad base of personal health expertise, but uncovering mentors with shared circumstances takes time, effort, and can yield advice that doesn’t quite fit one’s situation. To address this challenge, we are collaborating with an online cancer community to identify mentorship characteristics of community members, develop social matching tools to connect suitable peers for mentorship, and assess the value of social matching for peer mentorship. Findings will enhance our understanding of patients’ peer support needs and improve the way we meet those needs.
Finding the right mentor in an online health community is challenging
Mentor matching connects patients with helpful, experienced peers
Profile community members’ mentoring characteristics and then recommend peers with social matching tools
|Process posts to extract
characteristics into individual mentoring profiles
|Develop tools that match mentoring profiles in different contexts|