O365 Exchange – email delayed for some users

From UWIT’s eOutage Alert page:

Microsoft confirms email delivery delays

Updated 06/30/2016 at 12:06:30 pm

Microsoft Engineers are currently implementing a solution to resolve this issue which appears to be a wide-spread issue for many O365 Enterprise Cloud customers in North America.   Some messages are currently being delivered, and Microsoft assures us that all messages will be delivered. Any unsent messages will stay in the Outbox and can be re-sent.

Next update: 06/30/2016 02:00 pm

Information sent to the eOutage mailing list is also posted online:

VPN currently unavailable

Our VPN service (portal.sefs.uw.edu) has been having issues this week and is unfortunately unavailable until further notice. Restoration of the service requires UWIT intervention and we’re actively working with them.

In the interim, you can use Gibson as an alternative to effectively get yourself onto campus. With the latest Windows client you can directly access your local drives from the VM in order to upload/download files, or as before you can use a USB device and attach it to the VM through the menu bar.

We apologize for the inconvenience and will let everyone who has contacted us directly know when the service is restored. If you haven’t already and would like to know as soon as it’s up, just send a quick note to sefshelp@uw.edu. We will also post an update here on the blog.


Zero clients can’t connect to Gibson

We’re aware of an issue involving the Wyse P25 zero clients pictured below and have opened a ticket with the vendor to resolve the problem. There is no ETA at this time.

We have a fix but need users of the devices still encountering the problem to contact us at 206-616-7365 with the IP address of the device.